Decision Room — User Guidelines
Decision Room is designed to provide structure and clarity as you work through operational business decisions.
It is not a substitute for leadership, accountability, or strategy. It is a tool to support them.
1. What Decision Room Is (and Is Not)
Decision Room is suited to:
- Operational decisions with multiple variables
- Situations with competing priorities
- Scenarios where the outcome is unclear
- Problems that benefit from structured thinking
Decision Room is not suited to:
- Irreversible, strategic decisions
- Decisions that define the core direction of a business
- Situations requiring legal, financial, or specialist advice
- Decisions where the answer is already known but avoided
Rule of thumb:
If the decision will permanently shape the identity or future of the business, it should not be outsourced to a system.
2. Choosing the Right Type of Decision
To obtain full value, the decision should sit in this range:
Too Small (Low Value)
- “Should I ask for a salary increase?”
- “Should I send this email?”
- “Should I hire now or wait a week?”
These are judgement calls. Decision Room will provide you with a multi—perspective analysis however it’s unlikely to justify the cost.
Too Large (Not Appropriate)
- “Should I sell the business?”
- “Should we pivot the entire company?”
- “Should we enter a new global market?”
These are strategic decisions with significant impacts that require leadership discussion, not just analysis.
Appropriate (High Value Use Cases)
- “Which supplier model should we adopt under cost pressure?”
- “How should we restructure a team to improve delivery without increasing headcount?”
- “What is the best pricing strategy given margin constraints and competitor movement?”
- “How should we prioritise competing operational initiatives with limited resources?”
These are decisions where:
- The stakes are real
- The inputs are complex
- The outcome is uncertain
- And clarity has value
The examples shown above are generic examples only, to provide you with an indication of the level of decision making that would benefit the most from a Decision Room analysis. If you are not sure simply submit the question and be sure you make the right decision.
3. Characteristics of a Strong Submission
Clarity of the decision
- A single, well-defined question
- Not multiple decisions bundled together
Good:
“Should we consolidate suppliers to reduce cost at the risk of supply chain fragility?”
Poor:
“How do we fix operations, improve margins, and grow revenue?”
Defined context
- What is happening right now?
- Why is this decision required?
Constraints
- Budget limits
- Time pressures
- Resource availability
- External factors
Options (if known)
- Option A vs Option B vs Option C
- Or at least the current default vs alternatives
Success criteria
- What does a “good outcome” look like?
- Cost reduction? Speed? Stability? Growth?
4. Examples of Input Data
The analysis process performs best when fed structured, relevant information.
Operational Context
- Current processes
- Known inefficiencies
- Performance metrics
Financial Inputs
- Cost as a percentage
- Margin percent
- Revenue implications
People & Capability
- Team structure
- Skills available
- Capacity constraints
Risk Factors
- Known risks
- Unknowns
- Dependencies
External Conditions
- Market pressure
- Competitor behaviour
- Regulatory or supply constraints
5. What to Avoid
- Emotional or reactive decisions
- Vague or incomplete problems
- Decisions already made in practice
- Inputs designed to “force” a preferred outcome
Decision Room is only as effective as the integrity of what you put into it.
6. Confidential or sensitive information
Do not enter confidential or commercially sensitive data; financial, sales revenue, actual expenses, name of business, number of employees, specific product or service details.
The Decision Room process contains a sanitisation process. This is applied to your decision upon submission. Any identifying information is redacted from your submission.
7. Cost vs Value
Decision Room operates on a per-decision basis.
Before submitting, ask:
- Does this decision carry real operational consequence?
- Will structured analysis help make a decision?
- Is the cost justified by the clarity gained?
If the answer is no, use judgement instead.
8. Ownership and Responsibility
- You own the decision
- Your organisation owns the outcome
- Decision Room provides structured synthesis, it does not make the decision for you.
9. Final Principle
Decision Room is most effective in the middle ground, where decisions are:
- Not trivial.
- Not strategic.
- Important enough to matter—and complex enough to benefit from structure.